Offerings // Ecommerce
AI systems for ecommerce brands
Ecommerce
About Us
Tenre is a software and applied AI company based in Sacramento. We build custom software and AI systems for the businesses Silicon Valley forgot.
We start with the workflow that costs your team the most, scope it to one measurable outcome, and ship it into production with guardrails.
Then we host it, maintain it, and keep improving it, and we train your team to run it.
Overview
Tenre for Ecommerce
Ecommerce teams handle support tickets, product content and operations across many tools. Volume spikes faster than headcount.
Tenre builds AI systems that triage support, answer order questions from live data, and keep product content consistent. Refunds, exceptions and anything outside policy go to your team.
Our Capabilities
What we build for ecommerce
/0.1
Support triage
Tickets are classified, answered from your policies when routine, and routed with a summary when not.
/0.2
Order status answers
Customers get accurate order and shipping status pulled directly from your systems.
/0.3
Product content
Product descriptions and listings are drafted in your brand voice from product data.
/0.4
Operations workflows
Returns, restocks and supplier communication follow tracked workflows with clear handoffs.
Get Started
Bring Tenre to your ecommerce team
Tell us a bit about your business. We'll come to the first conversation already knowing how you operate.